Position Opening: Operations Coordinator

Founded in 1993, Wilmington Renaissance Corporation (WRC) develops and implements strategies to increase the economic vitality of Wilmington, strengthen it as a center of educational, cultural and social activity, and enhance the city’s reputation as an exciting place to live, visit and do business at. WRC is headed by Managing Director Renata Kowalczyk and staffed by a small, dynamic team.


Operations Coordinator

The Operations Coordinator will support the Managing Director, handle front office duties, provide WRC staff support, and coordinate office operations to ensure smooth functioning.


The ideal candidate for this position will be inspired by the WRC mission and by a desire to make Wilmington a better place for all who work or live here. S/he will be a flexible and strong multi-tasker with an appetite for change and the ability to work in a collaborative environment. A self-starter who seeks solutions, the Operations Coordinator will be eager to contribute to WRC team efforts. S/he will be focused on the required tasks, seek to excel in them, and take full responsibility for the work, owning both job successes and opportunities to improve.


Skills and attributes will include:

  • MS Office computer fluency, including mastery of Excel, Word, PowerPoint and Outlook

  • Ease and professionalism in dealing with the public on the phone and in person

  • Facility with the written word – a writing sample may be requested

  • Ease and fluency with numbers, mathematical operations and data

  • Ability to transport and lift supplies for events, conferences, etc.

  • A sense of humor and an appetite for teamwork



Job Title:           Operations Coordinator

Reports to:        Managing Director of Wilmington Renaissance Corporation

FSLA Status:     Non-Exempt


Position Duties and Responsibilities include the following:

1. Support of the Managing Director (MD)

  • Coordinate and manage the MD’s schedule

  • Meeting preparation – creation of documents, information packets, etc.

  • Write/prepare, proofread, file and/or distribute correspondence as required

  • Support onboarding of any new WRC employees, consultants, etc.

  • Assist MD in working with the Board of Directors:

    • Serve as communication liaison with the Board, preparing packets, meeting notices, maintaining contact information, etc.

    • Record, transcribe and distribute Board and committee meeting notes


2. WRC Front Desk Coordination

  • Serve as WRC’s first point of contact with the public, both phone and in person

  • Greet WRC visitors, facilitate WRC visitor needs

  • Answer and route WRC phone calls and/or take messages

3. WRC Staff Support

  • Provide support to relevant staff during WRC external events, including tracking and recording attendee counts, names, contact information, etc.

  • Manage point-of-sale (POS) system if required for events

  • Coordinate details and logistics for in-house WRC staff events, retreats, etc.

  • Participate/assist in marketing projects as requested

  • Provide artist/vendor support; coordinate contract details, 1099 forms, etc.

  • Coordinate/order art supplies and project materials

  • Track real estate in West Center City

  • Track and manage retail database (now under construction)

4. Office Operations Coordination

  • Ensure that WRC database is maintained and updated

  • Manage vendor contract details

  • Coordinate in-house meetings, materials preparation, set-up and clean-up

  • Receive, sort and distribute incoming mail; prepare outgoing mail

  • Operate and maintain office equipment

  • Track and order office supplies

5. Other duties as assigned



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



There are no educational barriers to application; experience and the desire to contribute to WRC’s success are of paramount importance in candidates for this position.


Language Ability:

Ability to read, analyze, and interpret general business periodicals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and other communications pieces. Ability to effectively present information and respond to questions from board members, stakeholders and the general public. NOTE: A writing sample may be requested.


Math Ability:

Ease and fluency with numbers, mathematical operations and concepts, and data. Ability to apply mathematical operations to such tasks as financial reporting.


Reasoning Ability:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.


Computer Skills:

To perform this job successfully, an individual should have strong knowledge of the Microsoft Office suite (Word, Excel, PowerPoint and Outlook).


Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.


Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; sit use hands; reach with hands and arms and talk or hear. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Position Benefits

The position affords full health, dental and vision coverage, as well as a 403(B)-retirement plan. Free parking is provided, and there are 13 paid holidays. Vacation days, sick days and personal days are calculated according to the calendar year and will prorated based upon date of hire.


About the Work Environment

WRC’s office is located at 100 West 10th Street in downtown Wilmington, Delaware, in a fully accessible elevator building. Restaurants and amenities are located within walking distance.

To Apply

Applicants for the position should email a cover letter and resume to by June 3, 2019 with “Operations Coordinator” in the subject line. No phone inquiries, please.


Applicants will be notified via email on receipt of application. Candidates for a preliminary phone interview will be notified by June 15. It is desirable that the position be filled by July 1.


There are no educational barriers to application; experience and the desire to contribute to WRC’s success are of paramount importance in candidates for this position.

An Equal Employer Opportunity

Wilmington Renaissance Corporation is a privately funded, nonpartisan, 501(c)(3).   |  ©2018 by Wilmington Renaissance Corporation.   |   Design by Jennifer Lawson